With a large and geographically dispersed workforce, NWG depends on a significant volume of powered tools and equipment being used daily in operational environments.
Over time, ensuring these tools remain safe, calibrated, compliant and fully operational presents a number of challenges. Any failure in tooling performance can lead to downtime, reduced productivity or potential safety risks in the field.
NWG required a partner capable of delivering a structured servicing programme that would ensure tools remained fully operational and compliant while supporting day-to-day field activities.
Abbey Industrial Solutions worked closely with NWG to implement a comprehensive tool servicing and management solution designed to maximise reliability, minimise downtime and improve overall asset control.
Our approach focused on creating a structured servicing cycle supported by technical expertise, detailed tracking and responsive turnaround times.
The solution included:
By combining technical servicing capability with asset management processes, Abbey ensured NWG had full visibility and control over its tooling performance across the organisation.
“Abbey Industrial Solutions provides a reliable and responsive tool servicing service that helps us maintain the performance and safety of our equipment. Their attention to detail and quick turnaround times ensure our teams can continue working efficiently in the field.”
The implementation of a structured tool servicing programme provided NWG with significantly improved control over its tooling assets and reduced the risk of unexpected equipment failure in the field.
With regular servicing and proactive maintenance in place, tools remained more reliable, better maintained and fully compliant with operational requirements.
The programme also helped establish a more proactive maintenance culture, shifting from reactive repairs to planned servicing and continuous improvement.
At Abbey Industrial Solutions, we don’t just supply tools — we support their entire lifecycle. From supply and calibration through to servicing, repair and asset management, we help customers ensure their tooling performs reliably in demanding environments.
Our strength lies in combining technical expertise with responsive service delivery and a deep understanding of industrial applications.
Why organisations like NWG choose Abbey:
We act as an extension of our customers’ engineering and maintenance teams, ensuring tooling performance is never a barrier to operational delivery.
