Day: September 5, 2018

Service Technician (Engineer)
Preston

Technical job

We are looking for a Service Technician/Engineer in Preston.

Reporting to the Workshop Team Leader, your key responsibilities are:

  • Assessment, repairing and servicing of hand held tools including battery, pneumatic, DC and high frequency
  • Fault finding and reviewing exploded drawings and requesting the required parts for each tool
  • Liaising with the processing team to make sure all parts are created
  • Vibration testing and production of test certificates as per customer requirements

With previous experience in a similar role, you will have knowledge of Health & Safety in the work place, a good standard of education (literacy and numeracy), excellent communication skills and strong attention to detail, along with analytical and problem-solving skills.

The role is vital in ensuring we deliver great levels of customer service in terms of turnaround times and repair quality. This role is based at our Preston branch but can also involve on site work and be customer facing. The workshop currently works a 6am-2pm shift and overtime is paid at inflated rates.

For further information or to apply for the role, please contact Sasha Bailey, Operations Manager at sashabailey@abbeyis.co.uk

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Internal Sales Support
Normanton Wakefield

Job - Sales

Location: Normanton, Wakefield
Salary: Competitive

We are now looking for someone to join our organisation in the role of Internal Sales Support based out of our Normanton Branch and reporting to the Operations Manager as part of an expanding team.

The role is a customer service role and includes managing the sales e-mail inbox, processing sales orders (online, by e-mail, over the phone) and raising quotations. Other duties are: chasing quotes, creating parts and products on the system, updating and processing Purchase Order confirmations and being responsible for purchase order generation, placing on line orders making sure customers are updated with any changes.

Our customer service team also help grow the business with house account sales calls and website management. Along with producing weekly update reports for key accounts, you will answer any queries received and maintain customer relations.

With experience in a similar role and able to work to set deadlines, you will have excellent Excel skills (Spreadsheets – V-look ups and pivot tables), be proactive and flexible to the needs of the business and courteous and professional. Efficient and adaptable with good all-round administrative abilities and communication, you will be confident, thorough and collaborative and have excellent customer service and organisational skills.

For further information or to apply for the role, please contact Sasha Bailey, Operations Manager at sashabailey@abbeyis.co.uk

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